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HomeResellersAffiliate FAQ

Affiliate FAQs

We are using Share It! a service of Digital River for affiliate management purposes. Share It! processes all orders and handles payments to affiliates. Here you can find the Share It! Affiliate FAQs.

  1. I signed up - what happens next?
  2. How can you make sure that all of my referrals are accounted for?
  3. When will I get paid my commission?
  4. Is there a minimum amount I have to earn in order to receive payment?
  5. How much commission will I receive?
  6. Which payment methods and currencies are available for me to receive my payments?
  7. I haven't received my payment for last month's sales, what do I do?
  8. Are there any costs participating as an affiliate?
  9. What information will I receive on my sales?
  10. How should I promote the products?
  11. How can a terminate a partnership with a software author / publisher?
  12. Can I adapt the order process to the "look & feel" of my own website?
  13. How can I generate links using the Link Generator?
  14. How do I find products that aren't listed 'Partnership does not exist'?
  15. Multiple accounts created
  1. I signed up - what happens next?

    share-it! will check the data for each newly registered affiliate and then notify the publisher. Since the publisher can either immediately accept a partnership with an affiliate or first check their information, there can be a short delay until the account is activated. This also depends on how often the publisher checks affiliate requests. In any case, we will notify you by e-mail of your request status.

    After you have registered and your account has been activated, you will receive your login data for the Affiliate Control Panel. The Control Panel contains detailed information about your partnerships and products. After your account has been activated by the publisher, you can add a link to your Web site and market their products.

    In the "Products" section of the Control Panel, you can create links to the relevant products and request authorization to market other products by the same software publisher.

    After receiving the publisher's authorization, you will have two options to set up sales:

    1. You can add a direct link to the publisher's Web site. After deciding which products you would like to market, use the Link Generator in the Control Panel ('Products' section) to activate your links to the product pages and the sales system. These links automatically contain your affiliate ID. This ensures that every sale you make can be attributed to you. You can then integrate these links into your Web site.
    2. Add a link to the publisher's Web site. Though this method might not immediately generate sales, it places a cookie on the visitor's computer, proving that the visitor became aware of the Web site through your site. This will ensure your commission in case of a sale. To place this type of link, you also need to use the Link Generator in the Control Panel.

  2. How can you make sure that all of my referrals are accounted for?

    There are two methods to track your sales: You can choose to rely on the affiliate ID, which is contained in your unique order link, or you can have us place a cookie on the user's machine with your affiliate ID stored in it. If the user purchases the software at a later time, the cookie will be recognized and the sale assigned to you.


  3. When will I get paid my commission?

    share-it! sends out Payment Reports to affiliates on the 8th of the each month for the previous month's sales.
    Payment is then made on the 15th for the previous month's earnings, provided you reach the minimum payment amount of 100 EUR/USD or 70 GBP in commission earnings.


  4. Is there a minimum amount I have to earn in order to receive payment?

    Yes, you must earn a minimum of 100 EUR/USD or 70 GBP in commission before payment can be made. If the minimum amount is not reached, the total is carried over to the next month.
  5. How much commission will I receive?

    The commission rate for each affiliate will be set by the software publishers themselves. They will indicate their standard commission on their website, or you can see the default commission next to the product name in the product selection list we provide in the Control Panel.
    You will be informed of any changes in commission by e-mail that occur after activation by a publisher.


  6. Which payment methods and currencies are available for me to receive my payments?

    You can receive your commission by check or bank transfer in US dollars, euros or British pounds. You can specify your preferred payment method in the Control Panel under Administration > Your Payment Information.


  7. I haven't received my payment for last month's sales, what do I do?

    There are many reasons that your payment may have not arrived. If you have pre-set a transfer limit and this limit has not been reached, or your balance has not exceeded our lower limit (see question above), the payment will be held until the limit is reached.
    If you did not define a limit for your payment, or believe your payment may have been held in error, please contact us at affiliates@shareit.com. Please be sure to give wire transfers ample time to post to your account!


  8. Are there any costs participating as an affiliate?

    There are no monthly or fixed costs to you for participating in share-it!'s affiliate program.


  9. What information will I receive on my sales?

    You have access to sales reports in the Affiliate Control Panel, where you can view your sales and earnings by date. share-it! does not provide the end-user customer's data to you as this remains the property of the publisher of the software.


  10. How should I promote the products?

    You can place the referral links anywhere on your website. It is typically a good idea to place them with complementing products or related topics to help generate referrals. Since you have a lot of flexibility with the links, you can also try out different locations of the links on your website to gauge their effectiveness.


  11. How can a terminate a partnership with a software author / publisher?

    In your Affiliate Control Panel, you can display all your partnerships in the section "Products". Simply filter by "Partnership exists". For each partnership, you will find a button "Terminate partnership". Then simply remove the links from your website after you submitted your termination request.


  12. Can I adapt the order process to the "look & feel" of my own website?

    Yes, you can edit your styles in the Affiliate Control Panel, where you can set a default style for the order process with the share-it! Style Editor.


  13. How can I generate links using the Link Generator?

    Using the Link Generator, you can generate links to an order page, a Web site, or a catalog page. You can find this function under Products > Link Generator, or go to Products > Find, filter for "Partnership exists", and click on "Generate product links" to the right of the product.

    To generate shopping cart, product and order page links, do the following:

    • If you did not access this page directly via Products > Link Generator, please enter the product ID.
    • Select the page in the order process you would like to display.
    • Then select the language to be displayed. (If no selection is made, English will be the default display language)
    • You can also define a URL reference for the back link. This URL will be used if the customer selects "Continue shopping" after placing a product into the shopping cart. You can link to your Web site or display it as a reference if you have a store page. Your customer can then continue purchasing products.
    • If you click on the "Generate Product Links" button, the HTML code is displayed in an output window.

    If you generate links to the publisher's Web site or a different URL, share-it! will place on the customer's computer a cookie valid for six months containing your affiliate ID. If a customer visits the publisher's Web site for the first time, views the product descriptions and comes back later to buy a product, share-it! will be able to determine using the cookie on the customer's computer that this customer was originally directed to this Web site from your site. You will receive commission from the publisher for the completed sale, even at a later date.

    Every link generated by the Link Generator as described above contains your affiliate ID so that sales generated can be attributed to you.

    You can also create individual catalogs and allocate products from one or more publishers to these catalogs. Use the Link Generator to link to a catalog page so that you have to maintain your catalog only, rather than the links to the individual products. Your customers will see a Web site listing all products in that particular catalog.


  14. How do I find products that aren't listed 'Partnership does not exist'?

    You can find the product search function in the Affiliate Control Panel under Products > Find. There you will find several options for finding products for which you have not yet requested partnerships.

    • If you are looking for a specific product, then enter the entire product name or part of the product name (at least three characters) in the appropriate field.
    • You can also search for a specific publisher by entering the publisher's name in the appropriate field.
    • You can also search for products in a specific category.
    • If you know the share-it! product ID, you can enter it to find the desired product.

    Please note that due to the large number of products available, we only display a selection of products unless you filter by product or publisher name. Please note that publishers can select the products for which they would like affiliate support.

    If you followed our instructions but are unable to find a particular product by a publisher with whom you have not yet worked, please contact affiliates@shareit.com indicating the name of the publisher.


  15. Multiple accounts created

    Please note that only one Affiliate Control Panel account is necessary for access to all participants in our Affiliate Network. Please continue using your existing account and log-in to the Affiliate Control Panel with your affiliate ID and password to request additional affiliations.

    https://cp.shareit.com/shareit/cp/login/

    To request new partnerships, please go to

    Products > Find and set the filter to "Partnership does not exist" in the Control Panel

    Please note that you can integrate product links into your Web site only after publishers have activated your account for their products. You will receive notification by e-mail.


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