i've got an error during device monitoring studio installation. what should i do?

I've got an error during Device Monitoring Studio installation. What should I do?

  1. Make sure you have correctly uninstalled any previous versions of monitoring software. You can do correct reinstallation by executing original installation package (setup.exe) of the previous version and choosing "Uninstall" in the menu dialogue.
  2. Restart your PC and run installation of the new version.