Application automatically closes several seconds after launch.

A required root certificate is missing on your computer.

This should never happen on a computer with regular updates from Windows Update being installed. If for any reasons your computer cannot be automatically updated, a manual installation might be required. Follow the procedure below to download and install the required root certificate in order to fix the problem:

StarField Certificate Chain

You need to download and install the following certificate: Starfield Class 2 Certification Authority Root Certificate - G2 (Thumbprint: 2C E1 CB 0B F9 D2 F9 E1 02 99 3F BE 21 51 52 C3 B2 DD 0C AB DE 1C 68 E5 31 9B 83 91 54 DB B7 F5).

  1. Click on the "sfroot-g2.crt" link and save the downloaded file.
  2. Right-click the downloaded file in Windows Explorer and select "Install Certificate".
  3. If you get a security warning, click the "Open" button.
  4. Select "Local Machine" store location and click the "Next" button.
  5. Select the "Place all certificates in the following store" and click the "Browse" button.
  6. Select the "Trusted Root Certification Authorities" store and click the "OK" button.
  7. Click "Next" and complete the wizard.